Responsible Gaming

Gaming Should Be Entertainment

At enjoystore.co.nz, we believe that online casino gaming should be enjoyed as entertainment only. Gambling is never a reliable way to earn money or solve financial problems. It's important to approach gaming with a clear mindset and play only with money you can afford to lose.

We are committed to promoting responsible gaming practices and supporting the wellbeing of our players in New Zealand.

Age Verification

You must be 18 years of age or older to access and use online casino services in New Zealand. enjoystore.co.nz takes age verification seriously and reserves the right to request proof of identity to confirm eligibility.

If you are under 18, please do not attempt to register or play on our platform.

Warning Signs of Problem Gambling

If you experience any of the following, you may be developing a gambling problem:

• Chasing losses by gambling more to recover money you've lost
• Hiding your gambling activities from family, friends, or partners
• Spending more time or money on gambling than originally intended
• Feeling anxious, irritable, or restless when not gambling
• Gambling to escape negative emotions or problems
• Neglecting work, school, or family responsibilities due to gambling
• Borrowing money or going into debt to fund gambling
• Failed attempts to cut back or stop gambling
• Risking important relationships or opportunities because of gambling

If you recognize these signs in yourself, please reach out for support immediately.

Self-Help Tools & Features

enjoystore.co.nz provides the following tools to help you maintain control of your gaming:

• Deposit Limits: Set a maximum amount you're willing to deposit within a specific timeframe (daily, weekly, or monthly)
• Loss Limits: Establish a limit on losses you're prepared to accept
• Reality Checks: Receive reminders about how long you've been playing and how much you've spent
• Self-Exclusion: Temporarily or permanently exclude yourself from our platform if you need to take a break
• Session Time Limits: Set automatic session timeouts to prevent excessive play

To access these tools, log into your account or contact our customer support team. We encourage you to use these features proactively.

Support Organizations

If you need help with problem gambling, please reach out to one of these trusted organizations:

New Zealand

• Problem Gambling Foundation (PGF) — Free support and counselling
  Website: www.pgf.nz
  Phone: 0800 664 262
• Gambling Harm Reduction Trust — Support for problem gambling
  Website: www.ghrt.org.nz

United Kingdom

• GamCare — Free counselling and support
  Website: www.gamcare.org.uk
• GamStop — National self-exclusion scheme
  Website: www.gamstop.co.uk

Australia

• Gambling Help Online — Counselling and information
  Website: www.gamblinghelponline.org.au

Other Regions

• Canada: Responsible Gambling Council — www.responsiblegambling.org
• United States: National Council on Problem Gambling — www.ncpgambling.org

Need Help? Reach Out Today

Problem gambling is a real issue, but help is available. If you or someone you know is struggling with gambling, don't hesitate to contact one of the organizations listed above. Speaking to a counsellor can make a genuine difference.

You can also:

• Contact enjoystore.co.nz customer support to discuss responsible gaming options
• Call the Problem Gambling Foundation (NZ) free helpline: 0800 664 262
• Visit the PGF website for confidential online support: www.pgf.nz

Remember: Asking for help is a sign of strength, not weakness.